Shipping & Delivery Policy

Learn about our delivery areas, times, and fees

We deliver to: • All areas within Dubai (Free delivery) • Abu Dhabi • Sharjah • Ajman • Ras Al Khaimah • Fujairah • Umm Al Quwain Delivery fees apply for areas outside Dubai based on distance and location.

Standard delivery hours: • Sunday - Saturday: 9:00 AM - 9:00 PM • Public holidays: Limited availability Delivery times are estimates and may vary based on: • Order volume • Traffic conditions • Weather conditions • Location accessibility

Same-day delivery is available for orders placed: • Before 6:00 PM for same-day delivery • Subject to flower availability • Subject to delivery slot availability • Additional express fees may apply We recommend ordering in advance to ensure delivery on your preferred date.

Schedule your delivery in advance: • Choose your preferred delivery date • Select from available time slots • Receive confirmation for scheduled delivery • Get pre-delivery notifications Scheduled deliveries help ensure your flowers arrive exactly when you need them.

Delivery fees: • Dubai: Free • Abu Dhabi: AED 25-50 • Sharjah: AED 20-35 • Ajman: AED 30-40 • Other Emirates: AED 40-75 Exact fees are calculated at checkout based on your specific delivery address.

Currently, we only deliver within the United Arab Emirates. International shipping is not available at this time. For international flower delivery, please contact us for recommendations on partner services in other countries.

Our delivery process: 1. Order confirmation via email/SMS 2. Preparation of your arrangement 3. Quality check before dispatch 4. Delivery notification sent 5. Delivery to recipient 6. Delivery confirmation You can track your order status through your account or by contacting us.

Please ensure your delivery address is accurate and complete: • Include building name/number • Specify apartment/villa number • Provide clear landmarks if necessary • Include recipient's phone number We are not responsible for delays or failed deliveries due to incorrect address information.

If delivery cannot be completed: • We will attempt to contact the recipient • Second delivery attempt may incur additional fees • Orders may be held for pickup • Refunds are subject to our Return Policy Please ensure someone is available to receive the delivery at the specified address.

Stay updated on your delivery: • Check order status in your account • Receive SMS/email notifications • Contact customer service for updates • Track delivery progress For urgent inquiries, please contact us via WhatsApp or phone.

About Luvi Flowers

Welcome to Luvi Flowers, where floral artistry meets timeless romance. From our private warehouse in Al Quoz, Dubai, we curate exquisite arrangements designed to capture emotion, beauty, and unforgettable moments.

Our signature collections include graceful hand bouquets, the romantic charm of our Sweetheart Box, our refined Box Beauties, modern Acrylic Florals, and our best-selling bundles, thoughtfully paired with chocolates or balloons. Each creation is crafted using the finest fresh blooms, styled with intention and finished with luxurious detail.

With same-day delivery and complimentary delivery across Dubai, Luvi Flowers offers a seamless and elevated floral experience, ensuring every gesture arrives beautifully, effortlessly, and on time.

Frequently Asked Questions

Find answers to common questions about Luvi Flowers' collections and delivery services

Luvi Flowers operates from a private flower warehouse in Al Quoz, Dubai. We do not operate a walk-in retail store, allowing us to focus on quality, freshness, and seamless deliveries.

Yes, we offer same-day delivery, subject to flower availability and order confirmation time.

We provide free delivery across Dubai areas. Deliveries to other cities are available with additional charges applied based on location.

Luvi Flowers offers a curated selection of elegant floral designs, including hand-tied bouquets, luxurious box arrangements, refined vase arrangements, and thoughtfully crafted bundles paired with chocolates or balloons. Each arrangement is designed using premium fresh flowers and finished with attention to detail.

Everyday orders can be placed at any time of the day, as long as the flowers are available in our stock.

Yes, we offer custom floral arrangements tailored to your occasion, preferred color palette, and style. Our team will be happy to assist you.

You can place your order through WhatsApp or by calling us directly. Our team will guide you through the selection and ordering process.

We accept cash payments and secure payment links for your convenience.

Yes, we cater to events, corporate requirements, and bulk orders. We recommend placing these orders in advance to ensure availability and customization.

Due to the perishable nature of flowers, cancellations or changes should be requested as early as possible. Refunds are subject to order status and confirmation.

Don't see your question? Contact us for more information.